> Thank you for contacting McAfee Consumer Support. How can I help you? > customer Customer accepted request to share screen. > customer Customer paused ScreenSharing. > customer Customer resumed ScreenSharing. > customer Customer stopped sharing screen. Rachael Parker: Hello Steven, I have remotely connected to your system. Before starting the trouble shooting you can close the previous chat session Customer: Oks, I've got a problem here .......... I DID NOT GIVE PERMISSION FOR REMOTE CONNECTIONS!!!! Customer: I was advised that the option was there, but not told that would occur instantly without notice Customer: Remotely connecting to my machine is NOT required as it is a problem with the program automatically re-enabling itself that I want sorted out Rachael Parker: Steven, could you please elaborate your issue. Customer: I disable protected mode > re-start laptop > Protected mode automatically re-enables itself Customer: I want this stopped from occuring as I use Avant Browser Customer: ?? > representative Rachael Parker asked to share the customer's screen. > customer Customer declined request to share screen. Customer: Once again, REMOTELY CONNECTING TO MY MACHINE IS NOT REQUIRED Rachael Parker: okay. Customer: hello? Rachael Parker: Please wait for a moment Rachael Parker: Steven, the site advisor plus has this feature. Customer: I know this ........ I want the damn thing to stay disabled when I disable it Rachael Parker: So if you dont want this option you have to uninstall and install site advisor. from www.siteadvisor.com Customer: You are joking? Customer: I have SA Plus installed, I want to keep SA Plus ........ I just want Protected Mode to STAY DISABLED when I disable it and only enable it when I ask it to do so Customer: if I have to uninstall SA Plus and install SA, why is the option to disable it, there in the first place? Customer: hello? Rachael Parker: Yes Customer: can you answer my question please? Customer: and additionally, once you've disabled Protected Mode, how do you get it to stay disabled permenantly? (without downgrading to the regular SA) Rachael Parker: Sorry Stevan Rachael Parker: we can't only in SA Customer: I cannot disable Protected Mode permenantly? Customer: so why is the option to disable it, actually there to begin with? Rachael Parker: it is only to disable for that time being Customer: Can you fix this in a newer version ? Rachael Parker: At present we dont have this option Customer: I know that, I asked if it could be added to a newer release? Rachael Parker: okay we will inform this update Customer: Thank you